Shipping policy
Shipping Policy
We provide free standard shipping for all orders worldwide, with no minimum purchase requirement.
Delivery Time
Standard shipping: Most orders will arrive within 15-30 business days after confirmation and dispatch, including processing, packaging, and transit via our logistics partners.
Order processing: Orders are typically handled within 1-3 business days (excluding weekends/holidays). You’ll get a shipping confirmation email with a tracking number once dispatched.
Tracking Information
After shipping, a tracking number will be sent to your email. Use it to check your package’s status on our website or the carrier’s site. Note that international tracking updates may take 2-5 days to show.
International Orders
Duties & taxes: Customers are liable for any customs duties, taxes, or import fees based on order value, product type, and local regulations.
Delivery notes: Unforeseen issues (e.g., customs delays, weather) may cause rare delays. We’ll assist with any delivery concerns.
Contact Us
For shipping questions, email our customer service at intercare.shop@gmail.com. We’re here to help throughout the process.
This policy is subject to updates, which will be posted here. Order placement implies agreement with these terms.